Privacy Policy
Last Updated: July 23, 2026
At Saanwali, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit or make a purchase from our website.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- PIN Code
- Payment Details (processed securely through payment gateways)
- Order History
Automatically Collected Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Referral Source
- Website Usage Data
- Cookies and Tracking Information
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Deliver products to your address
- Verify and confirm transactions
- Provide customer support
- Respond to your inquiries
- Improve our website and services
- Personalize your shopping experience
- Prevent fraud and unauthorized transactions
- Send order confirmations and shipping updates
- Send promotional offers, discounts, and new collection updates (where permitted)
3. Payment Security
Saanwali does not store your complete debit card, credit card, UPI, or net banking credentials.
All payments are processed securely through trusted third-party payment gateways using industry-standard encryption and security measures.
4. Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Maintain your shopping cart
- Improve website performance
- Analyze visitor behavior
- Measure marketing performance
- Enhance your shopping experience
You may disable cookies through your browser settings, but some website features may not function properly.
5. Marketing Communications
With your consent, we may send:
- Email promotions
- SMS notifications
- WhatsApp updates
- New arrivals
- Exclusive offers
- Seasonal sales
You may unsubscribe from marketing communications at any time.
6. Sharing of Information
We never sell your personal information.
Your information may be shared only with trusted third-party service providers, including:
- Payment Gateway Providers
- Shipping & Courier Partners
- Order Fulfillment Partners
- Customer Support Providers
- Analytics Providers
- Marketing Service Providers
- Government or Legal Authorities when required by law
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss.
Although we strive to protect your data, no online transmission or electronic storage method is completely secure.
8. Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Provide customer support
- Comply with legal obligations
- Resolve disputes
- Prevent fraudulent activities
When no longer required, your information is securely deleted or anonymized.
9. Your Rights
You may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw marketing consent
- Update your account information
- Request details about how your information is processed
To exercise these rights, please contact us using the details below.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information.
11. Children's Privacy
Our website is intended for individuals who are legally capable of entering into a binding contract. We do not knowingly collect personal information from children under 18 years of age.
12. Changes to This Privacy Policy
Saanwali reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the revised "Last Updated" date.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Saanwali
Legal Name: PRATIKSHA SUWALKA
Email: saanwali.clothing@gmail.com
Phone: +91 96940 00099
GSTIN: 08EFNPS5081H2ZS
Address: Shop No. 2, 3 & 4, Behind Sita Ram Mandir, New Sanganer Road, Near Mangal Farm, Jaipur, Rajasthan – 302020
